Setting up for success
80% of the publishers we interviewed claim at least a certain degree of confidence in their ability to source the first-party data they’ll need to thrive in the future. Here’s how they’re doing it.
Grow first-party audiences by adding value
Before gathering first-party data, publishers note that it’s important to get the value exchange right. “We can’t just collect people’s information or say, ‘Come visit our site and sign over your data,’” said one U.S. publisher. “We need to re-legitimize the value exchange and improve the quality of signals gathered from direct interactions with users.”
Creating value starts by delivering the most relevant and compelling content possible for audiences. From there, publishers that have developed strong relationships with their audiences are enticing them to create accounts in exchange for premium content or additional functionality, like sharing, commenting or making purchases.
Manage your audience data more effectively
When discussing how they store user data, several participants mention that they’re turning away from traditional third-party Data Management Platforms (DMPs) and investing in owned and operated Customer Data Platforms (CDPs). “I think that it has almost become a necessity to own the relationship with the customer, own your consumer data platform and own the ways that you connect with third parties,” a U.S. publisher shared.
Our report also uncovered that many publishers are creating first-party identifiers — IDs set by publishers using first-party cookies or users’ login data — across their sites or apps. This helps them gain greater insights from each customer touchpoint, and improve the content and ad experience.